Frequently Asked Questions

Below you’ll find clear, organised answers about CR PLASMA, our CNC plasma cutters, Hypertherm systems, retrofit options, and the services we provide.

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Company

We are headquartered in Dublin, Ireland, with additional service coverage throughout the United Kingdom. Our machines are built in Ireland and shipped worldwide.

How can I get in touch with you?

You can reach us through our contact page, email, or phone. Whether you need product advice, technical support, or a quote, our team is ready to help.

POWERCUT

The POWERCUT series is our in-house engineered range of industrial-grade CNC plasma cutting machines. Each machine is built on a heavy-gauge steel chassis, equipped with our CR PLASMA controller, and designed for reliability, accuracy, and ease of use. Multiple table sizes and configurations are available to suit light fabrication through to high-demand industrial work.

What CNC plasma cutting machines do you manufacture?

Our range is based on the proven POWERCUT 10×5 platform and includes:

POWERCUT 10×5 – the core machine for general industrial work

High-Definition POWERCUT 10×5 – upgraded for X-Definition performance

4000×2000 Portal Machine – larger-format cutting

6000×2000 Portal Machine – extended capacity for long-format work

POWERCUT Ducting Plate Rider – for HVAC and ducting applications

Custom sizes and special configurations are available on request.

Hypertherm

Yes, we are Hypertherm’s official service partner in Ireland and support customers across the UK. We supply XPR, HPR, and consumable ranges, along with upgrade kits and maintenance packs.

Do you service Hypertherm systems?

We offer full Hypertherm-certified servicing, including installation, diagnostics, preventive maintenance, and legacy HPR support. We also provide HPR-to-XPR upgrade options.

Retrofits

Yes. We retrofit older or imported plasma tables with CR PLASMA controllers, motion systems, and Hypertherm integrations. A retrofit can dramatically improve accuracy, reliability, cut quality, and overall usability, often extending the life of existing equipment at a fraction of the cost of a full replacement.

Other Products

Beyond complete plasma machines, we supply:

Hypertherm XPR systems

Hypertherm consumables

Upgrade and service kits

Controller replacements

Motion control components

Torch height control systems

Optional add-ons such as plate riders, water mist kits, and fume solutions

Services

We support customers with a full range of industrial plasma services:

CNC plasma machine installation and commissioning

Hypertherm XPR/HPR servicing and emergency support

CNC controller upgrades

Full machine retrofits

Preventive maintenance programs

In-house and on-site training

Technical support for both CR PLASMA and third-party systems

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